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Partner Solutions and Services

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Services to help you provide more comprehensive patient care

When you become an Cencora Specialty GPOs member, you gain access to new depths of service to power your practice. We work with a diverse offering of service partners to help uncover operational efficiencies, financial opportunities and clinical augmentations. With this roster of innovative partner companies in your corner, you'll get the level of support your practice needs to advance the quality of patient care.

Partners in AI automation

Voice-based AI platform

VoiceCare AI

Partners in operational support

Coding and billing

Elizabeth Cifers Consulting, LLC

Financial assistance

Annexus Health

Infusion workflow services

ThrIV

Patient and staff communication

RxVantage

Patient navigation

Lumata Health

Payer contract support

PayrHealth

Personalized health experience

PatientPoint®

Practice operations management

Unified Dynamic Health Records

Revenue cycle management

SCIO Management Solutions

Workflow automation

SamaCare

Infusion workflow services

 

ThrIV infusion consulting & managed services

ThrIV helps specialty practices design, launch, and optimize in-office infusion operations. Our team provides feasibility studies, drug acquisition strategy, workflow design, revenue cycle optimization, and day-to-day operational support. Whether building a new infusion center or improving an underperforming program, ThrIV delivers the clinical, operational, and financial expertise needed to run a safe, efficient, and sustainable infusion service.

Payer contract support

 

Improve your payer relationships and your bottom line

PayrHealth empowers provider organizations with the expertise and data they need to thrive in today’s complex reimbursement landscape. Our payer contracting, credentialing, and RCM solutions streamline the entire revenue cycle, reducing administrative burden, uncovering hidden revenue opportunities, and improving reimbursement performance. With decades of payer-side negotiation experience, we not only deliver the insights, benchmarks, and strategy—you also get a dedicated team that executes the contracting work on your behalf to secure fair, competitive agreements.

Healthcare organizations nationwide rely on PayrHealth to increase financial resilience, improve operational efficiency, and free up clinicians to focus on what matters most: delivering exceptional patient care.

Patient navigation

Advancing continuous ophthalmic care

Patients living with chronic eye disease often struggle to stay on track with ongoing treatment plans, putting their vision at risk. Lumata Health is transforming that reality through continuous, personalized between-visit care that helps patients stay adherent and preserve sight. Lumata partners with ophthalmology practices, health plans, and life-science organizations to deliver a clinically guided care coordination program led by certified ophthalmic technicians. These care coaches resolve barriers such as transportation or financial strain and ensure every patient receives consistent support between office visits.

In a recent multi-site study, Lumata’s Continuous Care program improved adherence by 89 additional attended visits and 72 additional injection appointments per 100 patients annually, with the greatest impact among patients aged 85 and older. Lumata Health is helping the eye-care community eliminate preventable blindness through smarter, data-driven patient engagement.

Practice operations management

 

Unlock real-time clinical clarity

Unified Dynamic Health Records (Unified DHR) tackles healthcare’s greatest data challenge – fragmented medical software systems that don’t easily communicate. Its data source-agnostic platform seamlessly overlays existing tools to harmonize data, workflows, and insights without disrupting what providers already use. Unified DHR presents complex clinical and financial information from disparate EHR, PM, and imaging systems on simple, actionable displays surfacing the entire, relevant patient history.

From consolidating complicated and extensive patient histories for physicians, to identifying patients qualifying for clinical trials or those lost to follow-up for practice administrators, to identifying the highest-value medical claim concerns for billers, Unified DHR helps turn chaotic data into clear, actionable intelligence. The result is real-time, cross-system visibility that sharpens clinical decisions and reduces risk while increasing capacity and margins. With Unified DHR, providers can focus on what matters most – delivering exceptional care.

Voice-based AI platform

 

Benefit verification system

VoiceCare AI uses state-of-the-art generative voice AI technology to handle millions of inbound and outbound calls each year. Using a HIPAA-compliant, SOC 2 Type II attested platform, VoiceCare AI can integrate with multiple EHRs to automate 95% of routine calls, including benefit breakdowns, prior auth, claims follow-ups, appeals, denials, appointment scheduling, FAQs, and more. 

By minimizing call wait times and easing administrative workloads, VoiceCare AI can supercharge your staff to focus on high-touch patient interactions. Built for accuracy, efficiency, and scalability, they can assist your practice in delivering reliable, multilingual patient and payer communication-day or night, focusing on effective patient care. 

Financial assistance

 

Revolutionizing the patient access journey

Patients who receive financial assistance and other treatment support are more likely to receive their intended therapy for the intended duration and are less likely to experience financial toxicity associated with cancer care. Annexus Health is the leading healthcare technology company delivering innovative solutions, including tech-enabled services, that reduce financial and administrative burdens to improve access, speed, and adherence to critical care.

Their provider solutions include AssistPoint®, a single enterprise workflow platform that can help your organization navigate and manage the patient access journey, and Adparo®, which offers access services cycle management support to help your organization reduce the administrative burden across the patient access journey.
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Personalized health experience

 

Make every doctor-patient engagement better

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You know an informed patient is a better patient. Our partnership with PatientPoint® offers your practice innovative, tech-enabled patient engagement solutions that deliver highly relevant, personalized health experiences across the entire patient journey—from the initial online search to the in-office visit and beyond. Their no-cost in-office engagement solutions are your custom communication channels; add branded, custom messages that play alongside award-winning health and wellness education designed specifically for Oncology. See why more than 140k healthcare providers trust PatientPoint to help them increase practice efficiencies, enhance the patient experience and improve outcomes.

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Workflow automation

 

Eliminating administrative barriers

SamaCare’s cloud-based prior authorization workflow automation platform helps practices streamline administrative processes regardless of form, payer, or portal. Nearly 8,000 providers, clinics, and hospital systems rely on SamaCare to submit, track, and manage prior authorizations, while gaining valuable analytics and insights that enable users to enhance workflows and productivity. 

Some of the largest pharmaceutical manufacturers in the world have partnered with SamaCare to unify submission, tracking, and management of prior authorizations across all payers and plans for buy-and-bill medications, and the development of premium services such as benefit verifications and drug programs specifically designed for a better clinic and patient experience. SamaCare currently works with multiple specialties – helping practices achieve 67% faster prior authorization resolution and 6-10X reduction in staff time spent on prior authorizations on average.
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Patient and staff communications

 

Conveniently connect with life science experts and resources

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Life science representatives and medical liaisons provide valuable information for practice staff, providers, and patients, but coordinating their visits can be time-consuming. Automate this process with RxVantage, a FREE, cloud-based application accessible via any web browser. RxVantage makes it easy to find and instantly connect with 90,000+ reps, medical liaisons, and field reimbursement specialists so you can instantly message them, request a meeting or call them to get the information you need, fast. Automated approvals, scheduling, and logistics allow you to streamline vendor meetings in-office, virtually, or offsite. Plus, access all patient assistance programs and updated forms in one convenient and easy place.
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Revenue cycle management

 

Managing your practice's financial success

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When it comes to revenue cycle management (RCM), missed charge and drug audit, and consulting solution needs, your practice deserves a solution it can depend on to catch mistakes and identify opportunities. SCIO Management Solutions integrates with any EMR and Practice Management system to help augment the financial side of your business, and harness insights to save your practice precious resources—and positively impact revenue across the board.
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Coding services

 

Streamline coding and improve practice efficiency

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Elizabeth Cifers Consulting, LLC, is a retina practice consultancy offering coding, documentation, billing, revenue cycle, and operational services. Elizabeth Cifers, MBA, MSW, CHC, CPC, brings deep knowledge of retina-specific billing and operational challenges developed from over 38+ years in medical administration.

Elizabeth's services include identifying and mitigating coding risks, correcting documentation errors, supporting proper billing, improving efficiency, and optimizing the revenue cycle at your practice. Her expertise will support your practice in risk assessments, coding and chart audits, code utilization review, personalized coding and billing training, revenue cycle and clinical operations consulting, coding and billing support, and more.

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It takes the right partner to enhance patient care.

It's about more than just drug pricing. It's about a suite of specialty solutions covering all aspects of your practice to enhance treatment and patient care, optimize operational efficiency and improve financial performance. Cencora Specialty GPOs and our partners offer the right set of solutions and services to support your practice and patients.