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Partner Solutions and Services

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Services to help you provide more comprehensive patient care

When you become an Cencora Specialty GPOs member, you gain access to new depths of service to power your practice. We work with a diverse offering of service partners to help uncover operational efficiencies, financial opportunities and clinical augmentations. With this roster of innovative partner companies in your corner, you'll get the level of support your practice needs to advance the quality of patient care.

Partners in AI automation

Voice-based AI platform

AI automation

Partners in operational support

Revenue cycle management

Operational

Patient and staff communication

Operational

Coding and billing

Operational 

Financial assistance

Operational

Personalized health experience

Operational

Workflow automation

Operational

Voice-based AI platform

Benefit verification system

VoiceCare AI uses state-of-the-art generative voice AI technology to handle millions of inbound and outbound calls each year. Using a HIPAA-compliant, SOC 2 Type II attested platform, VoiceCare AI can integrate with multiple EHRs to automate 95% of routine calls, including benefit breakdowns, prior auth, claims follow-ups, appeals, denials, appointment scheduling, FAQs, and more. 

By minimizing call wait times and easing administrative workloads, VoiceCare AI can supercharge your staff to focus on high-touch patient interactions. Built for accuracy, efficiency, and scalability, they can assist your practice in delivering reliable, multilingual patient and payer communication-day or night, focusing on effective patient care. 

Financial assistance

 

Revolutionizing the patient access journey

Patients who receive financial assistance and other treatment support are more likely to receive their intended therapy for the intended duration and are less likely to experience financial toxicity associated with cancer care. Annexus Health is the leading healthcare technology company delivering innovative solutions, including tech-enabled services, that reduce financial and administrative burdens to improve access, speed, and adherence to critical care.

Their provider solutions include AssistPoint®, a single enterprise workflow platform that can help your organization navigate and manage the patient access journey, and Adparo®, which offers access services cycle management support to help your organization reduce the administrative burden across the patient access journey.
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Personalized health experience

 

Make every doctor-patient engagement better

Doctor talking to a patient in an exam room

You know an informed patient is a better patient. Our partnership with PatientPoint® offers your practice innovative, tech-enabled patient engagement solutions that deliver highly relevant, personalized health experiences across the entire patient journey—from the initial online search to the in-office visit and beyond. Their no-cost in-office engagement solutions are your custom communication channels; add branded, custom messages that play alongside award-winning health and wellness education designed specifically for Oncology. See why more than 140k healthcare providers trust PatientPoint to help them increase practice efficiencies, enhance the patient experience and improve outcomes.

Doctor talking to a patient in an exam room

Workflow automation

 

Eliminating administrative barriers

SamaCare’s cloud-based prior authorization workflow automation platform helps practices streamline administrative processes regardless of form, payer, or portal. Nearly 8,000 providers, clinics, and hospital systems rely on SamaCare to submit, track, and manage prior authorizations, while gaining valuable analytics and insights that enable users to enhance workflows and productivity. 

Some of the largest pharmaceutical manufacturers in the world have partnered with SamaCare to unify submission, tracking, and management of prior authorizations across all payers and plans for buy-and-bill medications, and the development of premium services such as benefit verifications and drug programs specifically designed for a better clinic and patient experience. SamaCare currently works with multiple specialties – helping practices achieve 67% faster prior authorization resolution and 6-10X reduction in staff time spent on prior authorizations on average.
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Patient and staff communications

 

Conveniently connect with life science experts and resources

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Life science representatives and medical liaisons provide valuable information for practice staff, providers, and patients, but coordinating their visits can be time-consuming. Automate this process with RxVantage, a FREE, cloud-based application accessible via any web browser. RxVantage makes it easy to find and instantly connect with 90,000+ reps, medical liaisons, and field reimbursement specialists so you can instantly message them, request a meeting or call them to get the information you need, fast. Automated approvals, scheduling, and logistics allow you to streamline vendor meetings in-office, virtually, or offsite. Plus, access all patient assistance programs and updated forms in one convenient and easy place.
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Calculator beside a pen and financial analysis paper

Revenue cycle management

 

Managing your practice's financial success

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When it comes to revenue cycle management (RCM), missed charge and drug audit, and consulting solution needs, your practice deserves a solution it can depend on to catch mistakes and identify opportunities. SCIO Management Solutions integrates with any EMR and Practice Management system to help augment the financial side of your business, and harness insights to save your practice precious resources—and positively impact revenue across the board.
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Coding services

 

Streamline coding and improve practice efficiency

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Elizabeth Cifers Consulting, LLC, is a retina practice consultancy offering coding, documentation, billing, revenue cycle, and operational services. Elizabeth Cifers, MBA, MSW, CHC, CPC, brings deep knowledge of retina-specific billing and operational challenges developed from over 38+ years in medical administration.

Elizabeth's services include identifying and mitigating coding risks, correcting documentation errors, supporting proper billing, improving efficiency, and optimizing the revenue cycle at your practice. Her expertise will support your practice in risk assessments, coding and chart audits, code utilization review, personalized coding and billing training, revenue cycle and clinical operations consulting, coding and billing support, and more.

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It takes the right partner to enhance patient care.

It's about more than just drug pricing. It's about a suite of specialty solutions covering all aspects of your practice to enhance treatment and patient care, optimize operational efficiency and improve financial performance. Cencora Specialty GPOs and our partners offer the right set of solutions and services to support your practice and patients.